Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
What types of products do you sell?
We specialize in seasonal and festive products, including Christmas decorations, Halloween costumes and props, and New Year party supplies. Our goal is to make your celebrations fun, memorable, and hassle-free!
How can I track my order?
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number. You can use it on our [Order Tracking Page].
What if I received a damaged or incorrect item?
We’re so sorry! Please contact us with your order number and photos of the issue within 7 days of delivery. We’ll send a replacement or issue a refund as soon as possible.
Can I cancel or change my order?
Orders can only be canceled or modified within 12 hours after purchase, as we start processing quickly to ensure timely delivery. Once your order has been shipped, we’re unable to make changes.
Are your products safe for kids and pets?
Most of our items are safe for general use, but we recommend supervision around small children and pets, especially for products with small parts, lights, or batteries.